Unsolicited, unwanted advertising e-mail, commonly known as "spam," has become a big problem. It's reached such proportions that most e-mail services and Internet service providers (ISPs) have put some sort of blocking or filtering system in place or have begun relying on self-proclaimed blacklists to separate the good guys from the bad.
We at International Living applaud their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They often block e-mail that you've requested. The more responsible anti-spam activists are working hard to cut down on these "false positives," but in the meantime, you might find you're not getting your International Living Postcards and e-letters.
As it happens, there's something you can do to keep your International Living Postcards and e-letters from falling into the false-positive trap. You can fight the blacklists with a "whitelist." Whitelist us now, before your delivery is interrupted.
Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn't here, please contact your ISP's customer service representatives for instructions. (Forward the answer to us, and we might add it here!)
To find instructions for your e-mail provider or software, view the appropriate option below.
To ensure that your IL Postcards and e-letters are delivered to your Yahoo! inbox (not the bulk mail folder), you can instruct Yahoo! to filter it to your inbox. Here's how:
If you are using Hotmail, you can ensure that your IL Postcards and e-letters are delivered to your inbox by adding our "From" address to your Safe List. Here's how:
If you're using AOL, you can ensure that your IL Postcards and e-letters are delivered to your inbox by setting your mail controls. Here's how:
Many popular e-mail programs, including Outlook, Outlook Express, Eudora, and Netscape Mail, don't provide a convenient way for you to whitelist the folks you want to receive e-mail from. If you're using this sort of e-mail system and you either aren't getting your International Living Postcards and e-letters or want to make sure you continue to receive your International Living Postcards and e-letters in the future, you can do something about it.
Contact the customer service representatives or the postmaster at the company that provides your e-mail or Internet connection (your ISP). Explain to them that the International Living Postcards and e-letters are e-mail that you asked for and value. Ask them if they can whitelist International Living Postcards and e-letters. They'll probably ask you for some information about us. Here's what to tell them:
Thank you for whitelisting International Living Postcards and e-letters.